plusserver

Boosting plusserver’s reliability and performance

Industry & location .

plusserver is a leading cloud provider in Germany. They excel in delivering comprehensive infrastructure solutions tailored to meet strict requirements. plusserver specializes in cloud services and managed hosting services, offering a range of customizable, high-performance products.

Product & service .

plusserver owns and operates  data centers, ensuring full control over their infrastructure. They focus on security and compliance, adhering to key standards such as ISO 27001 and BSI C5 Type II. This makes plusserver a trusted partner for many organizations, including public sector entities.

Mission .

As a founding member of Gaia-X and an active participant in the OpenStack community, plusserver is committed to innovation and excellence in cloud infrastructure. They aim to provide clients with reliable, scalable, and secure services, driving positive change in the industry.

The challenges

Infrastructure expansion

As plusserver's infrastructure expanded to accommodate a growing client base and increasingly complex service demands, they faced several significant challenges. Their offerings, which include cloud services and bare metal infrastructure, needed to remain robust and reliable across their state-of-the-art data centers.

High compliance needs

plusserver specializes in providing high-compliance infrastructure solutions for organizations with stringent requirements, such as the public sector and financial institutions. This specialization requires adherence to strict standards like ISO 27001 and C5, which posed additional operational challenges.

Rapid growth and expanding client demands

As they onboarded larger clients and expanded their service offerings, they began to encounter the limitations of their existing Ceph configuration. The rapid growth underscored areas where additional technical expertise would be beneficial, allowing them to manage their Ceph clusters more effectively.

Need for expertise

plusserver recognized the urgent need for specialized consultancy and support to address these complex technical challenges. They actively sought to optimize their infrastructure for future growth and ensure reliable, uninterrupted, high-performance service delivery.

The solutions

Enhanced performance and expertise

To address infrastructure scaling and optimize Ceph storage, plusserver partnered with 42on for expert consultancy focused on performance consulting and troubleshooting, enhancing their OpenStack-based pluscloud open platform.42on's consultancy sessions significantly improved plusserver's internal capabilities. The IT team gained confidence and a deeper understanding of Ceph configurations and maintenance, enabling better management of production environments. 42on identified and resolved configuration issues in plusserver's Ceph setup, leading to notable performance and stability improvements. The use of 42on's Ceph-Collect tool helped optimize configurations.

Boosted stability and responsiveness

With 42on's help, plusserver stabilized their Ceph clusters, ensuring high performance and quicker troubleshooting response times. Additionally, plusserver has 42on's Emergency Assistance, providing them with immediate access to expert support in critical situations. This partnership has reduced downtime, improved response times, and ensured smoother operations during unforeseen challenges. Looking ahead, plusserver plans to continue leveraging Ceph, considering NVMe-based clusters and transitioning from a hyper-converged setup to dedicated Ceph clusters as needed. This ensures plusserver can adapt to evolving demands and provide reliable, scalable infrastructure services.

- Töns Büker, Senior Hosting Architect plusserver

The results

Improved reliability

Following 42on's consultancy, plusserver significantly improved system reliability and performance. The enhanced Ceph configuration led to a more stable infrastructure capable of handling larger workloads.

Boosted confidence

Consultancy sessions boosted plusserver's IT team's confidence and understanding of Ceph, enabling better management and troubleshooting. This improvement was crucial for maintaining high service standards.

Resolved issues

42on identified and resolved key configuration issues, resulting in increased performance and stability. plusserver is now prepared for future growth, including introducing NVMe-based clusters and adapting to customer needs.

Reliable services

42on's Emergency Assistance enables rapid expert support during critical issues, reducing downtime and improving system reliability. This ensures consistent performance and dependable service, allowing focus on growth and innovation.

- Robert Eberhard, Product Director plusserver

About 42on

42on supports Ceph teams with the complete operation of Ceph clusters by providing Consultancy, Training, Emergency Assistance, and Managed Services.

Discover how we can help you!

Why choose 42on as your partner for your open-source infrastructure?

Genuine commitment

42on's passion for open source, particularly Ceph, is not just a statement but a core ethos. Actively engaged in the Ceph and related open source communities, our contributions to GitHub, tech blogs and events showcase our enthusiastic involvement

Vendor agnostic approach

We avoid vendor lock-in and work together with clients that use open source or subscribed Ceph. This vendor-agnostic approach ensures clients have the freedom to choose their preferred vendor while benefiting from 42on's expert support and guidance.

Control tailored to your preferences

We understand that every business has unique needs. Therefore, we provide a range of services that allow you to customize your level of control. You can choose to maintain complete control or delegate tasks as you see fit.